Wantitall – Buy overseas items locally

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Wantitall has over 14 million items it is able to import from the USA.

Site Usability
Prices
Order Process
Delivery
Returns Policy
Service
Average

Wantitall has been around online for a good 10 years, and pitches itself as being able to source over 14 million items from the USA, which it is able to import and deliver to your door. This is another site that I signed up for almost at the beginning and although I have bought a few items through Wantitall, they are not my first stop shop.

Nevertheless, Wantitall has an impressive list of items it can source including DVD’s, Electronics, Jewellery, Music, PC Hardware, Photography, Toys, Video Games, Watches, Camera’s, Memory, Computer graphics cards, Computer RAM, Hard disks, Motherboards, Car parts, Motorbike helmets, Motorbike gloves, Horse saddles, Microphones, Radio controlled cars, Men’s shoes, Woman’s shoes, Bags, Apparel, Clothing, Books, Compact disks, Hi-fi equipment, Vitamins, Baby items, Victoria Secret items, Perfumes, Video Games, Health Products, Bedding, Furniture, Home improvement items, Outdoor living items, Scientific gear and Kitchen goods

To be honest, prices are horrible and delivery fees as well. I have used Wantitall to source computer parts that I was not able to obtain in South Africa, and although they came through for me, the process was very painful. Like visiting a Dentist, you don’t have a choice and you know it’s going to hurt.

The site is easy to use and searches very well, with very detailed product descriptions. I often use Wantitall to get good product descriptions so that I can search the web in the hope of finding what I’m looking for elsewhere.

Sign up is fairly simple and you can sign up with Facebook and they give you R50 off your first order. You are automatically opted-in to their newsletter which is an absolute pain. Wantitall will use your email to inundate you with coupons, specials, discounts and offers. These are sent out as regular as clockwork. Opt-out out is easy enough though. There is also a refer-a-friend program that will get you further discounts.

Visit Wantitall

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Ordering is the normal “add to cart” system with a checkout, and payment is by VISA, Mastercard, Mimoney, Discovery Miles,  EFT or Bank Deposit. No cheques. The checkout process is painless and you fill in delivery details as you go. One really irritating thing though is that there is no obvious way to go back one step in the process. Just a huge green “Complete your order” button. You have to use the back button of the browser. Makes me feel a bit trapped it does.

Wantitall promises free delivery if you add 3 items or more to your cart but they fudge the delivery costs on the order form. They claim they will ship anywhere in South Africa where a person is available to accept the order. An issue here is the delivery date. Since items have to clear customs, they can’t tell you exactly when you will get you order. I waited 6 weeks for a laptop keyboard. A bit of research shows that as far as service is concerned there are plenty of unhappy and a few happy customers. For instance their are 33 complaints and 3 compliments for Wantitall on consumer site Hellopeter.com. Some are recent. I found their service indifferent.

Refunds are subject to the supplier authorizing the return. All return requests must be made under 48 hours from delivery.

You can find Wantitall on Facebook, Twitter, Pinterest, Google+

Summary:

One aspect of Wantitall that I like is that they handle the customs process for you. I’ve imported stuff directly and that can be a big pain. Otherwise Wantitall is NOT a good place to shop. Though the range is good, it is overpriced, delivery times are dodgy and service indifferent. The whole system is like a cattle run with few exits and their returns policy is a joke (a returns policy like that is the US will get you crucified).

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