Loot is one of South Africa’s oldest online shopping destinations.
Online Retailer Loot.co.za first went online in 2003 making it one of the countries oldest online shopping portals. This longevity has made Loot one of the top online stores in South Africa along with Takealot and Wantitall (all with bases in Cape Town). These three are established online retailers in South Africa and cover much of the same ground. This means it is useful to shop all three, or to use a price comparison site like Pricecheck when researching a product.
Loot has a catalog of over 10 million products comprising books, DVD’s, Blu-Ray, games, music, computers, electronics, toys, baby, wine, kitchen and home, stationery and office, arts and crafts and outdoor.
Registration is simple, just a few basics and the option to receive the newsletter or not. There is a confirmation email and you need to click a link to validate your email address. At registration there is also a second page where you can add details like your address but you can also add that in your account profile at a later stage.
There is no sign-up incentive but they do have a referral scheme where you can earn a R50 voucher for each new buying customer that you refer. The custom link you need to promote and claim this is sent to you in the confirmation email. They also have various gift voucher options.
Payment is by VISA and Mastercard debit and credit cards, EFT, Diners Club, American Express, Discovery and even direct deposit.
Loot promises free courier delivery anywhere in South Africa with orders of R250 or more with no weight restrictions, although there are T&C’s. You can also opt for normal postal delivery, overnight counter to counter postal delivery or if you are in Cape Town you can collect.
Most items purchased on Loot.co.za can be returned for a full refund. Non-returnable items are shown as “Non Returnable” on the “Delivery” page displayed at checkout. You have 21 days to return items and the original delivery charge and the cost for returning the parcel is at your expense.
Loot takes customer service seriously and you can contact customer service by phone at 0861 69-5668 by fax 021 701-8218 or by email: firstname.lastname@example.org. Their office hours are 9am to 5pm, Monday to Friday.