Exclusive Books opened their first bricks-and-mortar shop in King George Street in Johannesburg in 1951.
Now Exclusive Books has 38 South African stores, 1 in Botswana and since 1999, an online shop (which has evolved as online shopping has changed). You can lose hours browsing the physical stores and to make them even more awesome, they have added coffee shops to some of their stores.
Alternatively you can try browsing in the online store. Here you will find the range of books you expect at Exclusive, as well as ebooks, music, films, games, gifts and stationary, corporate gifts and electronics.
You need to sign-up to use the online store and you can choose traditional registration or connect using Facebook. After sign-in you can subscribe to the newsletter to get exclusive deals, previews and updates. Exclusive Books have also evolved their Fanatics Rewards Club for hardcore bookworms into a rewards program. Joining the EB Fanatics allows you to earn points when you buy at EB that can be redeemed for coupons. You’ll also get first notification on special book offers and events, exclusive deals, and invitations to book launches and signings.
There is plenty to do on the site besides looking for books, with interesting side trips such as reading their blog or finding out about EB events. In addition, EB now has an app so there is no excuse not to browse on your phone. (available in Apple App and Google Play stores)
Digital vouchers and gift cards are available that can be used either online or in-store.
Visit Exclusive Books
You can make payment by VISA, Mastercard, EFT, American Express, Diner’s Club, direct deposit or Exclusive Books voucher
Delivery is by courier and free for orders over R350. If you prefer and live near an EB store, you can collect your order there and then delivery is free. Some items are drop shipped by a supplier which can mean delays in delivery. You can find this information in the product description under “delivery”.
Returns are within 21 days and EB arranges courier collection of the product and pay for the return shipping. EB will courier your product back to you free of charge if it needs relacement.
Exclusive books has a toll free customer service line on 0800 332 550 or you can e-mail them with your queries and complaints.